Feel Good Contacts: Affordable Eye Care & Clear Vision

Feel Good Contacts is a UK-based online retailer founded by qualified optometrists, offering contact lenses, eyewear (glasses & sunglasses), solutions, and other eye care essentials. Their aim is to provide good quality products at lower cost than many high street opticians, combined with fast delivery and reliable service.

TL;DR

• Feel Good Contacts sells contact lenses, glasses, sunglasses, lens solutions, and accessories, often at prices up to 50% below what high street opticians charge.
• Many customers praise fast delivery (often next-day for lenses), wide selection, user-friendly site, and helpful customer service.
• Some feedback raises concerns about prescription verification, delays, or issues with damage or scratches for certain glasses.
• Best for people who wear contact lenses regularly or need multiple pairs of glasses, who want value, convenience, and trust online providers.

What Feel Good Contacts Offers

Product Range

• Daily, two-weekly, and monthly contact lenses from different brands.
• Designer and own-brand glasses frames, prescription glasses, and sunglasses.
• Solutions and eye care accessories (cleaning, storage etc.).

Pricing & Savings

• One of the main selling points is cost saving: many customers report that lenses are markedly cheaper than from physical opticians.
• Price match guarantee in many cases (if you find the same product cheaper elsewhere, they may refund the difference).

Delivery & Convenience

• Orders placed by a cutoff time are typically dispatched same-day or early next day for lenses.
• Website experience is generally reported as good: easy filters, clear descriptions, virtual try-on tools for glasses.

Customer Service & Trust

• High Trustpilot rating (~4.7/5) from tens of thousands of reviews.
• Founded by optometrists—this adds credibility, especially for prescription verification, safety, and adherence to medical regulations.

What Customers Are Saying

Here are real user perspectives, both the glowing feedback and the cautionary notes.

Highlights of Customer Praise

• “Fast shipping / next day delivery for lenses.” Many reviews report getting what they need quickly when they run low.
• “Excellent price and value” — users consistently say that for similar product quality, what they pay is much lower than at high street opticians.
• “Wide range and ease of use” — browsing contact lenses, glasses frames, choosing prescription etc. is reported as smooth and helpful.

Areas Customers Wish Were Better

• Prescription verification issues: Some users say their prescriptions needed extra validation, which delayed dispatch.
• Delivery inconsistencies: Although many get fast delivery, some report delays, missing items, or damage in transit (especially for glasses).
• Glasses durability / scratch resistance: A specific review notes that scratch resistant coating wasn’t as robust as expected.
• Refunds / returns: Some customers mention slow refund processing or that returns were more complicated than hoped.

How Feel Good Contacts Stacks Up in the Eyewear Market

• Compared with high street opticians: offers substantial savings, broader online selection, and often more flexible delivery.
• Compared with other online lens retailers: the optometrist-founded background and high customer ratings give solid trust. The added service of glasses & sunglasses plus virtual tools helps differentiate.
• In terms of service: person-to-person support seems valued by customers, though some frustrations around refunds and damage indicate room to polish.

Tips to Make the Most of Using Feel Good Contacts

1. Have prescription details ready — make sure your prescription includes all needed info (lens power, BC/curve etc.), and accept potential verification steps.
2. Order ahead if you depend heavily on your lenses — even with fast delivery, unexpected delays can happen.
3. Inspect glasses and lenses promptly — check for scratches, fit, condition as soon as delivery arrives; take photos if needed.
4. Use discount codes or loyalty/referral if available — many users say they save more via promo codes or repeat-customer perks.
5. Take advantage of the selection tools — virtual try-on for glasses, filters for lens type (daily, toric etc.) all help find your match.

Bottom Line

Feel Good Contacts presents a strong option for anyone needing reliable contact lenses, glasses or eye-care essentials without overpaying. With its combination of optometrist oversight, broad product range, often fast delivery, and high customer satisfaction, it strikes an attractive balance of price, safety, and convenience. While occasional delivery missteps or product concerns arise, for many users the benefits outweigh the drawbacks.

Because seeing well isn’t a luxury—it’s a right. Feel Good Contacts helps you protect your vision, without compromising your wallet or your peace of mind.

FAQs

Q: Are the contact lenses sold by Feel Good Contacts genuine and safe?
A: Yes. The products are authentic; the company is founded by optometrists, requiring valid prescriptions and following required safety and regulatory checks.

Q: How fast is delivery for lenses and glasses?
A: Lenses often are dispatched on same day (if ordered before cut-off time) or delivered next day in many UK areas. Glasses take slightly longer (because of prescription processing and frame assembly).

Q: What happens if my order arrival has issues (damage, scratches, wrong prescription)?
A: Customer service is responsive—many users report replacement or refund when proof of defect is provided. It’s important to contact support quickly.

Q: Are there savings vs high street opticians?
A: Generally yes — many customers say they pay significantly less for the same lens brands or frames with Feel Good Contacts than they would in-store. There are also price match guarantees on some products.

Q: Is verification of prescription strict?
A: Yes. To ensure safety, the company requires valid prescriptions, sometimes with specific details. Extra documentation may be requested. This may cause delays, but is part of safe practice.

Q: What about returns and refunds?
A: Returns are accepted for defective or incorrect items. Refunds may take a little time, and customers sometimes report that process could be smoother or quicker.